ROMA was here!!!

Customer Insights Manager

Location:

Published
Deadline
24 September
24 October
Greetings from aPeople. This road will lead you to a world of new opportunities.

We’ll try to provide all the information you need down below. We hope the journey you are about to begin will be full of pleasant surprises.

We would really like to have you on our team, so read the description and jump all in!

About us

We are aPeople, representing adjarabet.com - the biggest entertainment portal in the region and a member of an international group - Flutter Entertainment. 

We share the values of Amigoness - We communicate easily and trust each other, are friendly and empathic; Up - We are always ready for development. We are not afraid of new challenges and adapt quickly in crisis situations; and Fairplay - We believe that all people are equal and treat everyone fairly.

We can provide you with a sustainable environment, a skillful team, and a work full of new experiences. Surf over our LinkedIn or Facebook page to learn about our corporate viewpoints and here's our vacancy page for more job openings.

About the vacancy:
As a Customer Insights Manager, we need you to:

    • Dashboard & Reporting Development:
  • Design, build, and maintain dashboards for global leadership and functional teams.
  • Standardize reporting templates and KPIs across group and local brands.
  • Ensure data accuracy, reliability, and timeliness in reporting.
    • Insights & Analytics
  • Analyze customer behavior, segmentation, and trends across markets.
  • Provide insights to optimize marketing campaigns, product launches, and customer journeys.
  • Conduct ad-hoc deep dives into customer data for global and local stakeholders.
    • Collaboration with Local Brands
  • Support local brand teams in interpreting dashboards and tailoring insights to market needs.
  • Share best practices and ensure alignment with group-level data strategy.
  • Act as a knowledge-sharing hub between markets.
    • Strategic Support
  • Partner with global strategy, product, and local brand leaders to influence business decisions.
  • Translate data into clear, actionable recommendations for senior stakeholders.
    • As a Customer Insights Manager, we need you to have:
  • Minimum of 1 year in customer insights, analytics or behavioral insight roles.
  • Experience working with big data, using tools for analysis and visualization.
  • Strong communicator with the ability to translate data into executive-friendly narratives.
  • Experience working in online businesses, ideally with brand and regional complexity.
  • Fluency in English; regional language skills a bonus.
    • We promise to give you:
    ·        Health insurance
    ·        Competitive salary
    ·        Performance-based bonus system
    ·        Professional development opportunities
    ·        Dress the way you want
    ·        Hybrid working model
    ·        Access to apeople's own digital currency - aPeso
    ·        Thematic internal clubs
    ·        Out of the box community
    ·        Gamification spirit
    ·        Welcoming team
    ·        Skill sharing
    ·        Your personal amigo to help you adapt

    Ready to jump in? Let us know by uploading your resume down below.
     
    May your journey begin!
     
    aPeople team 

    Apply for job

    Upload your file

    Other Vacancies